Terms of Service
Terms for using Sumi: MyShopMate.
These Terms of Service govern your access to and use of Sumi: MyShopMate, the MyShopMate iOS app, Sumi Pro, and related AI grocery scanning features provided by Terra shpk.
Effective Date: May 5, 2026
1. Agreement to Terms
By downloading, accessing, or using Sumi: MyShopMate or the MyShopMate iOS app, you agree to these Terms. These Terms are an agreement between you and Terra shpk. If you do not agree, do not use the app.
2. Eligibility
You must be at least 13 years old to use Sumi. If you are under 18, you may use Sumi only with approval from a parent or legal guardian.
3. Subscription
Sumi offers a free tier and a paid plan called Sumi Pro. Sumi Pro is $7.99/month after a 7-day free trial, unless the App Store shows a different offer at the time you subscribe.
- Auto-renewal. Sumi Pro renews automatically each month unless canceled before the renewal date shown by Apple.
- Cancellation. You can cancel through your iPhone Settings by opening your Apple ID subscriptions and selecting Sumi Pro.
- Refunds. Refund requests are handled by Apple at reportaproblem.apple.com.
- RevenueCat. We use RevenueCat to confirm subscription status and unlock Sumi Pro access.
4. Acceptable Use
You agree not to misuse Sumi or help anyone else misuse it. This includes:
- No reverse engineering, decompiling, copying, scraping, or attempting to bypass app security or usage limits.
- No bots, automated requests, unauthorized scripts, or other activity that overloads or interferes with the app.
- No harmful, abusive, deceptive, illegal, infringing, or privacy-violating content or use.
5. AI Disclaimer
Sumi uses AI to interpret product labels, grocery shelves, ingredients, nutrition panels, goals, and chat prompts. AI outputs are for informational purposes only.
6. Scan Accuracy
Scans and AI analysis may be incomplete, outdated, incorrect, or affected by lighting, image quality, packaging, shelf placement, or manufacturer changes. Always verify ingredients, allergens, nutrition facts, certifications, expiration dates, and suitability with the physical label before buying or consuming a product.
7. Intellectual Property
The Sumi character, Sumi: MyShopMate app, MyShopMate branding, software, design, content, and related intellectual property are owned by Terra shpk or its licensors. You may not copy, modify, distribute, sell, lease, or create derivative works from any part of the app unless we give written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Terra shpk and its owners, employees, contractors, partners, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, food-related injury, allergic reaction, purchase decisions, or reliance on app content arising from use of Sumi.
9. Governing Law
These Terms are governed by the laws of the Republic of Albania, without regard to conflict of law principles.
10. Privacy
Our Privacy Policy explains how we collect, use, store, and share information. By using Sumi, you also agree that we may process information as described in the Privacy Policy.
11. Changes to These Terms
We may update these Terms from time to time. If changes are material, we will update the effective date and provide notice where required. Continued use of Sumi after changes become effective means you accept the updated Terms.
12. Contact
For questions about these Terms, contact Terra shpk at: